FAQs & Policies

The Duff Green Mansion served as a hospital during the Civil War, and two of the Green children passed away in the home. Over the years, some guests have reported unexplained activity, but nothing frightening. If there are spirits here, they seem to be very fond of us.

Duff Green Mansion was completed in 1856.

Our Concierge is onsite from 3:00–6:00 PM to personally welcome you and escort you to your room. If you arrive earlier and your room is ready, our housekeeping team will be happy to assist you.

Yes. If arriving after 6:00 PM, your key will be placed in one of the mailboxes located under the front steps. We will text you the access code prior to arrival. If you have any trouble, please call us at 601-636-6968.

You may cancel up to 3 days prior to check-in. Within the 3 days, your reservation becomes non-refundable.

Breakfast is served at 8:30 AM in our dining room.

The house tour takes place after breakfast.

Yes. Guests are invited to gather at 5:00 PM for a complimentary glass of wine, dinner recommendations, and an opportunity to meet fellow guests.

Yes! We allow pets in a select number of our rooms. They are Duff Green Suite., The Pemberton Room, The Siege Room, The Camellia Room, The Confederate Room, The Magnolia Room, and Little Annie Room.

The interior walls of the mansion are solid brick, so streaming services are not available. We use cable service through Vicksburg Video, which requires a cable box.

If your TV isn’t working, the most common issues are:

The cable box is not turned on or the system isn’t on the right channel to get to cable.

Instructions from the technician:

1. Locate the remote.

2. Press the top left button labeled “System” (do not use the Power button).

3. This will turn on both the TV and cable box.

4. If needed, press the bottom left button to select HDMI 1 (this is the cable input).

5. If you see an error message “3.5” in the upper right corner, the cable box is not on.

6. Hopefully you will now need only the up and down buttons for volume and channel.

7. If you’re still having trouble, please call us — we’re happy to help.

The pool closes when noise begins to disturb other guests. We simply ask that you be respectful of those around you.

We serve breakfast daily.

For your convenience:

• There are decanters of ice water on each floor.
• Ice machines are located in the courtyard (first floor) and on the third-floor kitchen.
• An ice chest is available outside the office.
• Additional water is available near the main floor rear entrance.
• Keurig coffee stations are located outside the Little Annie Room (first floor), in the Hideaway kitchen, and in the third-floor kitchen.

Laundry service is not available. A washer and dryer are provided exclusively for guests staying in the Duff Green Suite.